Privacy notice

This notice explains how Anvay Ltd (“Anvay”, “we”, “us”) collects and uses personal information when you visit this website or contact us. We are committed to handling your information fairly, securely, and in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who we are

Anvay Ltd is the controller of the personal information described in this notice. We are a company registered in England and Wales (company number 17502583), with our registered office at 128 City Road, London, United Kingdom, EC1V 2NX.

You can contact us about this notice or your personal information at pbhasin@anvay.co.uk.

Information we collect

When you send an enquiry

If you use our contact form, we collect the information you choose to provide:

• your name and email address;
• your organisation, if you provide it;
• the service and type of support you are interested in, and any industry you selected; and
• the content of your message.

Please do not include sensitive personal or financial information in your message.

When you email us

If you contact us by email, we receive your email address and anything you include in your message.

When you browse the website

We do not use analytics, advertising, or tracking tools on this website. Like most websites, our hosting provider may automatically record limited technical information, such as IP addresses and the pages requested, in server logs used to keep the website secure and working.

How and why we use your information

We will not use your enquiry details to send you marketing without your permission, and we do not sell your personal information.

Who we share information with

We only share personal information where it is necessary, with service providers who process it on our behalf and under our instructions:

• Enquiry form provider: FormSubmit, which receives contact form submissions and forwards them to us by email.
• Website hosting: Netlify, which hosts this website.

We may also disclose information where required by law, or to protect our rights or the safety of others.

International transfers

Some of our service providers may process information outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

How long we keep information

We keep enquiry information for up to 24 months after our last contact with you, unless we enter into a contract with you, in which case we keep relevant records for as long as needed for that contract and to meet our legal obligations.

How we protect information

We use appropriate technical and organisational measures to protect personal information, and we choose service providers that do the same.

Your rights

Under UK data protection law you have rights including the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete your information;
• object to, or ask us to restrict, how we use your information; and
• ask for your information to be transferred to another organisation, where applicable.

To exercise any of these rights, please contact us at pbhasin@anvay.co.uk. We will respond within one month.

Complaints

If you have concerns about how we handle your information, please contact us first so we can try to help. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Please see our cookie notice.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.